Refund policy

Return & Refund Policy

Effective Date: August 28, 2026

Thank you for shopping with 340 Home Essentials. We want you to be satisfied with your purchase and are committed to providing quality products and helpful customer service.

🔄 Returns

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return, the item must:

  • Be unused and in its original condition

  • Be in the original packaging, when applicable

  • Include all original accessories, tags, or documentation

  • Not show signs of damage, use, or alteration

Customers are responsible for contacting us before sending any item back. Please do not return an item without receiving return instructions from us first.

🚫 Non-Returnable Items

For health, safety, and hygiene reasons, certain items may not be eligible for return. These may include:

  • Personal care or hygiene products that have been opened or used

  • Cleaning products that have been opened or used

  • Items that are damaged, altered, or used after delivery

  • Clearance or final-sale items, when clearly identified as such

  • Gift cards or digital products, if offered

Additional exclusions may apply based on the type of product purchased.

💰 Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow your bank or payment provider additional processing time for the refund to appear in your account.

📦 Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

We will review the issue and, when appropriate, provide a replacement, refund, or other resolution.

🚚 Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, the customer is responsible for return shipping costs.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

❌ Refused or Undeliverable Orders

If an order is refused or returned to us because of an incorrect address, failure to claim the package, or another issue caused by the customer, shipping costs may be deducted from any eligible refund.

⏳ Late Returns

Returns requested after the applicable return period may not be accepted.

📩 Need Help?

If you have questions about a return or refund, please contact 340 Home Essentials through the customer service contact information provided on our website.

We appreciate your business and thank you for choosing 340 Home Essentials.

Affordable Essentials. Everyday Value.